177bt Privacy Policy
Find complete details here on how we collect, store, and protect your personal information.
Introduction and Scope
177bt ("we", "our", or "platform") operates a trusted online betting and casino platform for players in Bangladesh. We place the highest importance on your privacy and are committed to protecting your personal information.
This privacy policy explains how 177bt collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure. This policy applies to our website https://177bt.cam, our mobile platform, and all associated services.
By registering for or using our platform, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please contact our support team before using our services.
Information We Collect
177bt collects your information in several ways. A detailed breakdown of the information collected is provided below:
2.1 Information Collected at Registration
When you create an account at 177bt, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address (including division and district)
- Preferred currency (BDT / Taka)
- Username and password
2.2 Identity Verification (KYC) Information
To ensure secure transactions and prevent money laundering, we may request the following documents when necessary:
- National ID (NID) or a copy of your passport
- A recent utility bill or bank statement (for address verification)
- Proof of payment method ownership (such as proof of your bKash or Nagad number)
2.3 Transaction and Financial Information
The following information is recorded during deposits and withdrawals on our platform:
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Mobile banking number or bank account details (partial, not the full number)
- Transaction reference number
2.4 Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Page visit history and session duration
- Game play history and betting details
- Login time and location
Purpose of Data Use
177bt uses the information we collect only for specific and legitimate purposes. We process your personal information for the following reasons:
- Account Management: To verify your registration, keep your account active, and provide services.
- Identity Verification: To confirm age and identity and to comply with anti-money laundering regulations.
- Processing Financial Transactions: To accept deposits, process withdrawals, and maintain transaction history.
- Customer Support: To answer your questions, resolve complaints, and assist with technical issues.
- Security: To detect and prevent fraud, unauthorized account access, and unusual activity.
- Responsible Gaming: To monitor playing behavior, identify potential issues early, and provide support.
- Service Improvement: To analyze platform performance and improve the user experience.
- Communications: To send important notifications, policy updates, and account-related information.
Data Storage and Security
177bt uses industry-standard technology to protect your information. The key features of our security measures are described below:
4.1 Technical Security
- SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive stored information (passwords, financial details) is kept in encrypted form.
- Firewall and Anti-DDoS Protection: Our servers are protected by multiple layers of security.
- Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
4.2 Retention Period
We retain your information only for as long as necessary. Generally, after an account is closed or becomes inactive, information is kept for a defined period as required by legal obligations. Transaction records are retained in accordance with financial regulations.
4.3 Staff Training
Our support team and technical staff receive regular training on data protection. Only authorized personnel can access specific information needed to provide particular services.
Sharing Information with Third Parties
177bt never sells your personal information. However, in the interest of operating our services, certain information may be shared with specific third parties in the following circumstances:
- Payment Providers: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to process transactions. This information is governed by their own privacy policies.
- Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information necessary to operate games.
- Identity Verification Services: Authorized third-party services may be used to complete the KYC process.
- Legal Obligations: Information may be disclosed pursuant to a court order or a lawful request from a competent authority.
Cookies and Tracking Technologies
The 177bt website uses various types of cookies and similar technologies. These help make your browsing experience personal and uninterrupted.
6.1 Types of Cookies
- Essential Cookies: These are required to maintain login sessions and ensure core platform functionality. They cannot be disabled.
- Functional Cookies: Remember your preferred language, theme, and game settings.
- Analytics Cookies: Collect anonymous data to help us understand how the platform is used.
- Security Cookies: Used to prevent fraud and unauthorized access.
6.2 Cookie Controls
You can disable non-essential cookies from your browser settings. Please note that disabling certain cookies may limit some platform functionality.
Your Rights
As a registered user at 177bt, you have the following rights:
- Right to Access: You can request a copy of the information we hold about you.
- Right to Rectification: If any information we hold about you is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances (such as account closure), you can request that your information be deleted, outside of any legal retention obligations.
- Right to Restrict Processing: You can request that certain uses of your information be limited.
- Right to Data Portability: You can request your information in a readable format.
- Right to Object: You can object to the processing of your information on specific grounds.
- Opt Out of Marketing: You can update your account settings or contact our support team at any time to stop receiving promotional communications.
To exercise these rights, contact our support team by email at: [email protected]. We will process your request within a reasonable time.
Account Deletion
If you would like to permanently close your 177bt account and have your information deleted, please follow the process below:
- Contact our 24/7 live chat and submit a request to close your account, or
- Send an account deletion request by email to [email protected], stating your registered email and username.
Once your request is verified, your account will be deactivated and all information will be deleted except for data that must be retained by law. Financial transaction records will be kept for a defined period in accordance with regulatory requirements.
Protection of Minors
177bt provides services only to those aged 21 or older. We do not knowingly collect information from minors or allow them to operate accounts.
Age verification is mandatory during the registration process. If we discover that a minor has created an account using false information, that account will be closed immediately and the collected information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes
177bt reserves the right to change or update this privacy policy from time to time. For any significant changes, we will:
- Send a notification to your registered email before the change takes effect,
- Clearly announce the change on the website's main page, and
- Update the "Last Updated" date at the top of this page.
If you continue to use the platform after a revised policy is published, it will be assumed that you have accepted the new policy. However, for any fundamental changes, we will seek your explicit consent.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following:
- Email: [email protected]
- Live Chat: Direct support in Bengali is available 24/7 through our platform.
Our Bengali-speaking support team is ready to assist you seven days a week, twenty-four hours a day. Protecting your information is our highest priority.
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